Q: “Do you provide custom furniture?”
Yes, we specialize in custom-made furniture. You can share your design, size, material, and finish requirements, and we will create it accordingly.
Q: “How long does delivery take?”
Delivery time depends on the product:
Ready stock: 3–7 business days
Custom furniture: 2–8 weeks depending on design and complexity
Q: “Can I cancel my order?”
Orders can be canceled only before production starts. Once manufacturing begins, cancellation is not possible for custom orders.
Q: “What if my product arrives damaged?”
If your product arrives damaged or defective, please report it within 48 hours with images. We will assist with repair, replacement, or resolution.
Q: “Are your products returnable?”
Standard products may be eligible for return if unused and reported within the return window. Custom-made furniture is non-returnable.
Q: “What materials do you use?”
We use high-quality materials such as solid wood, engineered wood, metal, and premium finishes depending on the product design.
