Shipping & Delivery Policy

Shipping & Delivery Policy

At Furniba LLP, We strive to deliver your furniture safely and efficiently. As many of our products are made-to-order and customized, delivery timelines may vary depending on the product type, customization requirements, and delivery location.

1. Order Processing

Once your order is placed and payment is successfully received:

  • Your order will be reviewed and confirmed by our team.
  • Customized and made-to-order products will enter the production process.
  • Customers may receive order updates through email, phone, SMS, or WhatsApp.

Orders are processed only after successful payment confirmation.

2. Manufacturing & Delivery Timeline

Customized & Made-to-Order Furniture

Most products offered by Furniba LLP are manufactured specifically after an order is received.

  • Manufacturing and delivery typically take 30 to 60 days from the date of order confirmation.
  • Delivery timelines may vary depending on:
    • Product design complexity
    • Material availability
    • Production schedules
    • Delivery location
    • Transportation and logistics conditions

The estimated timeline is provided for guidance and may vary in certain circumstances.

3. Shipping Coverage

We currently deliver across most locations within India through trusted logistics and courier partners.

Delivery availability may vary for:

  • Remote locations
  • Rural areas
  • Locations with courier service limitations

If delivery is unavailable for your area, our team will contact you regarding alternative arrangements.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout or communicated before order confirmation.

Shipping fees may vary based on:

  • Product size and weight
  • Delivery location
  • Special handling requirements

Any applicable shipping charges are non-refundable unless otherwise required by law.

5. Delivery Process

Upon dispatch:

  • Customers may receive shipment tracking details where available.
  • Delivery partners will attempt delivery at the address provided during checkout.

Customers are responsible for ensuring:

  • Accurate delivery information
  • Availability to receive the shipment
  • Accessibility of the delivery location

Additional charges may apply for failed deliveries caused by incorrect address details provided by the customer.

6. Inspection Upon Delivery

Customers are advised to inspect the package upon delivery.

If the package appears:

  • Damaged
  • Opened
  • Tampered with

Please:

  1. Take clear photographs and videos.
  2. Notify Furniba LLP within 48 hours of delivery.

Failure to report damage within the specified timeframe may affect claim eligibility.

7. Delivery Delays

While we make every effort to deliver within the estimated timeframe, delays may occur due to:

  • Weather conditions
  • Transportation disruptions
  • Material shortages
  • Government restrictions
  • Public holidays
  • Natural disasters
  • Force majeure events

Furniba LLP shall not be liable for delays caused by circumstances beyond our reasonable control.

8. Failed Delivery Attempts

If delivery cannot be completed due to:

  • Incorrect address
  • Customer unavailability
  • Refusal to accept delivery
  • Inaccessible delivery location

Additional delivery charges may apply for re-dispatch or re-attempted delivery.

9. DIY Assembly Products

Many products are shipped in DIY (Do-It-Yourself) assembly format for safer transportation.

  • Necessary hardware and assembly instructions will be provided where applicable.
  • Customers are responsible for assembling the product according to the provided instructions.
  • Professional installation services, if available, may be offered separately.

10. Ownership & Risk

Ownership of the product transfers to the customer upon successful delivery.

Customers are responsible for inspecting the product immediately after receipt and reporting any issues within the specified timeframe.

11. International Shipping

Currently, Furniba LLP primarily serves customers within India.

For international shipping inquiries, customers may contact our support team to check availability and applicable shipping charges.

12. Contact Us

For shipping-related inquiries, please contact:

Furniba LLP
Email: furniballp@steelglow.com
Phone: 7230066600
Address: G-28, Boranada, Boranada Industrial Park, RIICO Industrial Area Boranada, Jodhpur, Jodhpur, Rajasthan, 342012

 

By placing an order with Furniba LLP, you acknowledge and agree to the terms outlined in this Shipping & Delivery Policy.

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